@YouTube Can you help me customize a vanity URL for a brand? Have read all background available, still having trouble.
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Replying to @monicamay6
We'd like to help. Mind sharing more details about the issue? We'll do our best to help.
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Replying to @TeamYouTube
However, the vanity URL options didn't give that (I saw the factors involved). I am also unable to see the vanity options in advance--without releasing the URL first (which I did once, when I realized we didn't have the right option for our brand. I re-chose our existing URL).
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Replying to @monicamay6
While you can't change the custom URL of your channel, you can remove it and claim a new one. Please refer to "Remove custom URL & claim a new one" section of our Help Center article for detail steps: https://yt.be/help/oaZF . Hope this helps.
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Replying to @TeamYouTube
Right--but a) is there a way to see the options before removing the custom URL? and b) When I did that before, the option we wanted wasn't there.
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Replying to @monicamay6
We're checking on this with our Creator Support team. We'll let you know more once we have an update on this.
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Replying to @TeamYouTube
The Creator Support team reached out and solved all of problems--we are now enjoying our brand spanking new URL. Thank you SO SO much for your help!
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Glad to know it's fixed. Tweet @us if you have any further questions for us.
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