@TeamYouTube hey my premium account isn’t working. Background play doesn’t work and ads keep coming.
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Replying to @BORN__Winner
That's strange! Have you tried signing out and signing back in to check if that helps? Also, make sure you're signed in to the right account? Keep us posted.
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Replying to @TeamYouTube
I have signed out and back in, undownloded and re downloaded. Still nothing works. It’s through my google play subscription and I’ve done the same with that account as well and still nothing.
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Replying to @BORN__Winner
Hmm, could you check if there are any pending OS updates? Let us know.
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Replying to @TeamYouTube
Everything is up to date, this is what the in app says, Even after I log out or uninstall.pic.twitter.com/c0j5btGZYL
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Appreciate your efforts. We recommend to get in touch with our YouTube Premium and Purchases support team, who can look into this for you. Here's how: https://yt.be/help/zaMT . Hope this gets resolved.
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