@TeamYouTube Good evening. The recent uploads I watch on youtube from subscription always show a freeze of static screen while its playing. I don't know what is going on. Please help. Thank you!
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Replying to @Harry40682573
Thanks for reaching out. Is it on your desktop? If yes, performing some basic maintenance by clearing your browser's cache and cookies or using a different browser, might help fix it. Keep us posted.
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Replying to @Harry40682573
Thanks for confirming. Try deleting the app > restarting the device > reinstalling the app. Let us know if that makes any difference.
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Replying to @Harry40682573
Glad it worked! Give us a shout out if you need help with anything else in the future.
3:58 PM - 13 May 2019
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