We're here to help. What device are you on? Also, could you share more details about 'Premium shows'? Any screenshots would be of great help. Thanks.
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Replying to @niddelicious
Thanks for the screenshot. We see that it's not an ad but it's the banner for upcoming shows. Hope this clarifies.
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Replying to @YTTeamSupport
We'd like to help. Just to confirm, are you still able to sign into YouTube? Let us know.
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Replying to @YTTeamSupport
Thanks for the info. Do you've access to the email associated with your YouTube channel? Keep us posted.
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Replying to @YTTeamSupport
We understand you do not have access to your YouTube channel, but are you able to sign into your email which is associated with your channel? Let us know.
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Replying to @YTTeamSupport
We've sent you a DM. Thanks.
4:39 AM - 13 May 2019
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