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While we can share specifics, we'd recommend getting in touch with our Creator Support team: https://yt.be/help/4Q4V . They'll be able to dive into this further with you. Hope this gets resolved.
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I'm unable to play video on the Android app. I have a premium account, even the downloaded ones aren't working.
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That's strange! Have you tried uninstalling and reinstalling the app updates to check if that makes any difference? Please note that this will remove the downloaded content but can fix most of the issues. Keep us posted.
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