Please reach out to our Purchases support team: https://goo.gl/aoh76P . They may be able to help you with this.
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They said they couldn’t do anything...had to give my identity over just to have to wait 2 days, smh. This is unacceptable and I will NOT be paying for any of your services in the future due to how this was handled.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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