@XboxSupport @YouTube would you please look at the YouTube app problem on Xbox One X? I'm not the only one getting recurring gray or green freezing screens lasting seconds and occuring frequently while trying to watch videos. Makes the app unusable. Been happening for months now
That doesn't seem right. Have you tried uninstalling the app, restarting the device and reinstalling the app to see if that resolves the issue? Let us know.
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Yes, this has been tried. I'm not the only one with this issue and due to character limitations I've linked a forum about this problem.https://www.google.com/amp/s/amp.reddit.com/r/xboxone/comments/ap16fn/xbox_one_x_video_glitches/ …
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To help the right team better investigate, please send a feedback report from your account with these steps: https://yt.be/help/p9RX . You may not receive a response, but the details will help us identify and fix issues. Thanks.
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