Hi there. We'd like to help. Could you share more details about your issue/question? Keep us posted.
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Replying to @TeamYouTube
On the YouTube music app, whenever I hit shuffle on my playlists, it only shuffles a small section of the music in the playlist, as if it’s suggesting these are the songs you’d like to hear. No matter how many times I hit shuffle, it’s the same small selection. 1/2
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Replying to @TheTenRole @TeamYouTube
Is there something I can do in the app settings to make it just give me a true shuffle of the songs in the playlist? I’d rather that than whatever the current algorithm is doing for me 2/2
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Replying to @TheTenRole
Thanks for the detailed info. Please try force stopping the app, restarting your device and relaunching it. Let us know if that helps.
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Replying to @TeamYouTube
What do you mean by force stopping? It’s probably worth noting that this happens no matter which device I log into my YouTube music account with
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Replying to @TheTenRole
Mind following us, so we can discuss this over DM? Let us know once you have. Thanks.
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Replying to @TheTenRole
Looks like you're still not following us. Please follow
@TeamYouTube, so we can discuss the next steps over DM.1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I mean sure but if my dm’s are open I don’t need to follow you, I’ve done it anyway now so go ahead
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We've sent you a DM with more info.
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