@YTCreators had some comments about my latest videos not going into sub boxes - could you look into it please?? thank yoooou x
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Replying to @AmyLovatt_
That's odd. Make sure you've selected "Notify subscribers" under advanced settings. Your subs can check their notification settings by following these steps: https://yt.be/help/AKer . Let us know if this helps.
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Replying to @TeamYouTube
I don't seem to have that option in my advance settings? am I looking in the right place?pic.twitter.com/EQyKaZVSAa
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Replying to @AmyLovatt_
Hmm, could you check with your subs, if this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Keep us posted.
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Replying to @TeamYouTube
are you able to see the exact reach and distribution of my videos into sub boxes please?
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While we can't cover specifics, we recommend you have a look at your analytics page for detailed info. Also, mind sharing few screenshots, where your subs are reporting that they aren't receiving any notifications. Keep us posted.
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