@TeamYouTube Our channel was locked because of alleged guideline violations. We reviewed it again and we couldn't find what exactly we did wrong. The videos are not blocked, but we don't have access to the channel and also the profile pic is gone. Could you help us?
Nothing to worry. Please check if the authorized account holder is able to access the channel? If yes, you may presently ignore the email. Hope this clarifies.
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We are using the authorized account, but instead of opening our channel, it opens this one https://www.youtube.com/channel/UCrL7acwOtfZvs95xWpX_oAQ?view_as=subscriber … We didn't create this one. Can we check if our account is still linked to our original channel?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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We still cannot access our channel. Is there anything that we can do to solve this issue?
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Just to confirm, have you tried signing in following the steps outlined here: https://yt.be/help/9whB ? Keep us posted.
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