@TeamYouTube yo why is my channel getting no views and my subs not being notified when I'm live or uploaded ( both my singing and gaming channel)?
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Replying to @Lonewolf279_Yt
Thanks for reaching out. Just to confirm, are your subs reporting that they're not receiving notifications of your videos? Let us know.
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Replying to @TeamYouTube
I have had subs asking me why their not getting notifications
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Replying to @Lonewolf279_Yt
Just to clarify, have you checked with your subscribers if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Let us know.
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Replying to @TeamYouTube
It's happening with all of the above and its happening most when I go live no one gets a notification and when I upload 75% of my subs don't get it
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Thanks for the details. Make sure that you've selected 'Notify subscribers' under advanced settings when you publish your videos. Also, your subscribers can check their account and notification settings here: https://yt.be/help/AKer . Hope this helps.
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