Hey @TeamYouTube what's up with the custom thumbnails not working? The file's like 130 kb, and the video's done processing. I had the same issue with the last one too. What gives?pic.twitter.com/u5FouwMcAg
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Just to confirm, does this happen across browsers? Let us know if this helps.
Yes, it still happens across browsers.
As a next step, please login to your account and send a feedback report directly from YouTube: https://yt.be/help/3BTa . While you may not get a direct response, we do review and use the details to fix the issue.
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