@TeamYouTube Hi. I've been having issues for a couple weeks. Not receiving notifications when people message me or comment on my videos. ALSO - comments on my videos are invisible and/or not showing up entirely! What is wrong and what's the fix? Thanks!
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Replying to @CappyBat
Thanks for reaching out. Make sure you review your notification settings in your account and select all the options under 'Comments and Activity'. Here's more info: https://yt.be/help/X885 . Also, share a screenshot of your comments section for us to take a look. Keep us posted.
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Replying to @TeamYouTube
I've been on top of my Settings (both on Mobile and on my PC) for weeks and all of my Settings are still for Notifications to be On? I haven't changed anything and this problem has only been occurring recently. There's still the comments that exist but are Invisible?
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Replying to @CappyBat
Could you share a screenshot of your comments section and we'll look into it? Keep us posted.
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Replying to @CappyBat
For comments, try signing out and signing back in to see if that makes a difference. Also, could you follow us so we can assist you further with notifications over DM? Let us know once you have.
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Replying to @TeamYouTube
Alright, I've done both. Hopefully this can get smoothed out. I appreciate the time and attention/help a lot!
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Thanks for following us. We've sent you a DM.
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