@YouTube why does the latest update not show me the channels when I search for them by name and why have all my subscriptions vanished? Just when you think the platform can’t get any worse.
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Replying to @Loretta_Rose10
That's odd! What device are you on? If you're on a browser, try clearing the cache and cookies. If you're on a mobile device, try these steps: delete the app > restart your device > reinstall the app. This usually clears things up but let us know if it's still not working!
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Replying to @TeamYouTube
Already tried this on my phone and it’s made no difference
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Replying to @Loretta_Rose10
Appreciate your efforts. Could you check if your device has any pending OS updates available? If yes, update to the latest version to see if that resolves the issue. Let us know how it goes.
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Hmm, we appreciate your efforts. Please send us a feedback report using these steps: https://yt.be/help/a4gp . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
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