Thanks for reaching out. Have your tried clearing cache and cookies of Firefox and Chrome? Also, make sure the browsers are updated to the latest version. Keep us posted.
We'd like to understand this better. Mind sharing a screenshot of what you see while accessing YouTube? Keep us posted.
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Appreciate your efforts. As a next step, please file a feedback report while signed into your account: https://yt.be/help/UEot . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
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