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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. TeamYouTube‏Verified account @TeamYouTube Apr 1
      • Report Tweet

      We're aware and looking into the issue with YouTube Premium. Disabling bluetooth and then selecting another video may fix the problem. We'll continue to share updates here: https://goo.gl/QG4v1Q 

      237 replies 70 retweets 568 likes
      Show this thread
    2. TeamYouTube‏Verified account @TeamYouTube Apr 2
      • Report Tweet

      The issue is fixed! Thanks for all the reports as we worked things out.

      117 replies 19 retweets 296 likes
      Show this thread
    3. Sam Lemon‏ @qdarks1 May 2
      • Report Tweet
      Replying to @TeamYouTube

      Hey yt, I can't post comments on any yt vids. It just shows the "loading icon" when i click "comment". Some of my friends have this problem too, what's going on?

      1 reply 0 retweets 1 like
    4. TeamYouTube‏Verified account @TeamYouTube May 2
      • Report Tweet
      Replying to @qdarks1

      We'd like to look into it. What device is this happening on? Also, share the channel URL on which you're trying to comment. Keep us posted.

      4 replies 0 retweets 0 likes
    5. Sam Lemon‏ @qdarks1 May 2
      • Report Tweet
      Replying to @TeamYouTube

      Click on your channel icon in the top right corner and go to 'Settings' Go to 'View additional features' Click on the Youtube logo in the top left corner and this will take you to the home page in Youtube's original format this was solution for now.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube May 3
      • Report Tweet
      Replying to @qdarks1

      Glad to know you found a fix. Could you share a screenshot of the error message you see when you try to comment? Let us know.

      11:47 AM - 3 May 2019
      2 replies 0 retweets 0 likes
        1. New conversation
        2. Don't Touch‏ @LeonSim19311281 May 3
          • Report Tweet
          Replying to @TeamYouTube @qdarks1

          TeamYoutube. I'm So Sorry For The Disturb, But It Has Been Like 8 Days Now. And I Haven't Got Any Update (You Know) Looking Into My Channel Suspension. I'm Just Asking If There Is Anymore Information You Like To Share With Me, It Has Been Too Long Since My Channel Was Terminated

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube May 3
          • Report Tweet
          Replying to @LeonSim19311281

          Could you follow us so we can take this conversation over DM? Let us know once you have.

          2 replies 0 retweets 0 likes
        4. 2 more replies
        1. New conversation
        2. Sam Lemon‏ @qdarks1 May 3
          • Report Tweet
          Replying to @TeamYouTube

          No error message just the mouse cursor turns into the loading icon and stays there. Its a temporary fix, since i have to go through that process every time, and cant open utube in new tab. Please we need a fix.

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube May 3
          • Report Tweet
          Replying to @qdarks1

          Hmm, if you haven't already, try clearing cache and cookies in the browser. Here's how: https://yt.be/help/V8qD . Also, try using incognito window and see if that makes a difference.

          0 replies 0 retweets 0 likes
        4. End of conversation

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