That's gonna make things difficult then as it's telling me my password is incorrect (it's not), and every time I request a reset set to my email, nothing's arriving. So, basically I can't access my Youtube account without contacting support directly.
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Replying to @retroguygaming
Your best bet is doing this.
@TeamYouTube@retroguygaming needs help logging into his account for the reason listed in the tweet above. They should reply in about 12 hours. Best of luck.2 replies 1 retweet 2 likes -
Replying to @FairDinkum_Dave
Thanks for tagging us.
@retroguygaming We'd like to look into it. Are you getting a specific error message? Without revealing your email address, give us the exact wording & we'll try and point you in the right direction. This guide may also help: https://yt.be/help/MfSR1 reply 1 retweet 3 likes -
Replying to @TeamYouTube @FairDinkum_Dave
My issue is that when entering the email associated with my Youtube account (Retrolution Games) and the password, I'm getting an error message telling me the password is incorrect, and when I request a verification code be sent to my email to reset it, nothing's coming through?
1 reply 1 retweet 2 likes -
Replying to @retroguygaming
Thanks for reaching out. Could you check if the email has been routed to the spam/junk box? Let us know.
1 reply 1 retweet 3 likes -
Replying to @TeamYouTube
I've checked and no, this isn't the case, and I have previously been receiving emails from Youtube at the email address given and so can confirm that you do have it, and it is attached to my account.
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Replying to @retroguygaming
Hmm, are you able to sign into any other device? Also, could you check if the email ID is correct for the verification code to appear? Let us know.
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Replying to @TeamYouTube
I'm not sure what you mean by the ID? I've already mentioned that the email address I'm using has already received notifications from Youtube, so I can be sure that it's the correct one and you do have it. This is the account in questionhttps://www.youtube.com/channel/UCXkUR7Xm6uvceSjB-nAoSug …
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Replying to @retroguygaming
Thanks for the info. Mind following us to discuss further steps over DM? Let us know once you have.
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Replying to @TeamYouTube
Hello
@TeamYouTube, I am still awaiting your response?1 reply 0 retweets 0 likes
Sorry for the delay. We've sent you a DM.
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