So am I the only one experiencing a weird screen glitch on YouTube where at times the screen will just appear to turn to a static screen but the video will continue to play? It last not even a second, but it happens so frequently for some reason. @TeamYouTube y’all got anything?
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Replying to @cole4_point_oh
We'd like to help. What device are you using? Also, have you tried signing out and signing back in to check if that helps? Let us know.
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Replying to @TeamYouTube
Using the YouTube app on my Xbox one. I haven’t tried that but I will after work. I’ve only noticed it happening within the last week.
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Replying to @cole4_point_oh
Thanks for the info. Let us know how it goes.
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Replying to @cole4_point_oh @TeamYouTube
I don’t have this issue on any other app on my Xbox so I don’t believe it is something related to my Xbox itself. I believe there may be a small issue with the YouTube app on the Xbox platform. But that’s literally just a guess.
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Replying to @cole4_point_oh
Just to confirm, have you tried resetting the YouTube app on your Xbox with which you're experiencing the issue? Here's how: Click on the gear icon > Click Settings > Click Reset App. Keep us updated.
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Replying to @TeamYouTube
Yes I did reset it, and after a few hours, the glitch was back. So far I’ve noticed it doesn’t happen on older videos (March 2019-further back) And has really only been happening on newer videos from just about any content creator or even artist I end up watching.
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Appreciate your efforts. As a next step, please send us a feedback report with as many details as possible for the right team to investigate: https://yt.be/help/N51J . You may not receive a response, but we do review everything to identify issues and fix them.
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Replying to @TeamYouTube
Left feedback, hope this issue can be resolved
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