@YouTube Hi, we need help regarding the account of one of our client. Is it possible to DM us? We could not find the answer online unfortunately. Thank you!
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Replying to @impactmediaweb_
Hi there, we'd like to help. Mind sharing more info about the issue for us to look into it? Keep us posted.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Hi, I was doing a follow up to see if you could still help us regarding our issus with a YouTube channel for one of our client. Thank you!
1 reply 0 retweets 1 like -
Replying to @impactmediaweb_
Hi there! Let us know whats happening with the account and we'll be glad to help you better.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Hi! Can you help us or tell us who could help us resolve our issue? We can also give you the infos of our client if you'd like to talk with them and confirm that they need access to their YouTube channel. Thank you!
1 reply 0 retweets 1 like
Hi there, they can try recovering the username/email with these steps: https://yt.be/help/3xXe . Note: It's important for the user to know the name on the account and one of the recovery options. Hope this helps.
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