@TeamYouTube Greetings, we have an issue regarding our school's channel on YT. That although the requirements for custom URL is there, it shows that we're unalignable!
Our channel:https://www.youtube.com/channel/UCdyM1y9mRsPPIpZwj0n4T_A …
You can claim a custom URL if you meet the general eligibility requirements. Here's more info: https://yt.be/help/PCAZ . Hope this helps clarify.
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I already met the requirements, but still it's not enabled.
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Once you meet the general eligibility requirements, you'll see a notice in your advanced account settings and in your Creator Studio dashboard. So, could you share a screenshot of your channel's 'Status and features' page: https://yt.be/help/T5nY ? Keep us posted.
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