@TeamYouTube I have a problem with family group and my premium subscription. Where can I call? Where can I chat? Tks
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Replying to @espanita
Thanks for reaching out. Could you be more specific about the issue you're experiencing for us to understand this better? Keep us posted.
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Replying to @TeamYouTube
Sure! I have a YouTube premium subscription, I am paying the family option, I send invitation to my family located in the same house/country than me and they get an error saying that we are in different countries. Pls help
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Replying to @espanita
Thanks for the info. You can get in touch with our YouTube Premium support team who can look into this for you. Here's how: https://yt.be/help/purchases . Hope this helps.
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Replying to @TeamYouTube
Tks! I've tried those steps several times but it is impossible. Do you have a link for a chat or telephone number? Need to get in contact otherwise I have to go back to spotify and ask you guys for a refund. Tks!
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Appreciate the efforts. When you visit the link in the previous tweet, go to Refunds option > click on 'Request callback'. Let us know how it goes.
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