We'd like to help. Have you tried uninstalling and reinstalling the app/updates to see if that fixes things for you? Let us know how it goes.
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Replying to @Kalab032
Thanks for confirming. Could you make sure you've the latest OS updated on your mobile device? Keep us posted.
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Replying to @Kalab032
Appreciate your efforts in trying to fix it. Please send us a feedback report with as many details as possible, following the steps here: https://yt.be/help/VdnK . While every individual report may not get a direct response, it helps us investigate and fix issues. Thanks.
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Replying to @Kalab032
Thanks for letting us know. Give us a shout if you have any other issues in future.
9:57 PM - 27 Apr 2019
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