We'd like to know more to look into this. Can you help us with a screenshot of your channel's monetization page: https://yt.be/help/3Eg4 ? Also, could you share your channel URL with us so we can look into it further? Keep us posted.
Thanks for the screenshot. If your application is in review, you should hear back shortly. Our review team has not come to a clear decision yet and would like to take a closer look before making a decision. Hope you hear back soon.