@TeamYouTube my daughter is on my subscription to YouTube Premium, but her downloads are gone & her videos have ads. Mine are fine. What could be the problem?
Thanks for reaching out. Make sure you're signed into the right account that is associated with your YouTube Premium subscription. Also, try signing out and signing back in to see if that fixes the issue. Keep us posted.
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My daughter is on my account as a FAMILY MEMBER. How should she be signing in? I'm confused as to what her issue is.
I have no issue on mine. I'm in Louisiana & she's in Philadelphia, PA, BTW. -
Me, again. My daughter disabled YouTube then enabled it, again; she can watch videos, but there are ads, she can't download & she can't go to another page & still here the music. Again, she's under my PREMIUM ACCOUNT
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