@TeamYouTube End Screen settings have stopped working in Firefox over a month ago and they still don't work. Any ETA to fix this?
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Replying to @TechAltar
Try to upload the end screen using a different browser/device. Keep us posted.
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
That's not really a solution to my problem. I don't want to switch browsers for this one big you have. Doesn't work in Edge either, btw
2 replies 0 retweets 62 likes -
Replying to @TechAltar
That's odd! Do you see any particular error message while trying to add end screens to your videos? Let us know.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
Nope, no error, it just doesn't work. The player is unresponsive and there is no preview(I just see the blue grid over the thumbnail), so I don't know when and where to place my end screen objects
2 replies 0 retweets 7 likes -
Replying to @TechAltar
Thanks for the info. Have you already tried clearing the cache & cookies of the browser and see if that helps? Also, make sure the browser is updated to the latest version. Keep us posted.
1 reply 0 retweets 1 like -
Thanks for trying the steps. We recommend reaching out to our Creator Support team who can dive into this further with you. Here's how: https://yt.be/help/TT2M . Hope this helps.
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