@TeamYouTube If I unsubscribe from a YT channel that I previously had the bell on for, I still get their videos in my subscription feed as if I was still subscribed. It's been an issue for months. Will this be fixed?
-
-
Replying to @MuizzSiddique
We'd like to help. What device are you on? Does it show as 'subscribed' on the channel page? Also, could you try signing out and signing back in to see if that helps? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Every device that supports a web browser, in my case, Windows and Android, the browsers are Firefox (Windows and Android), Google Chrome (Windows and Android). And no signing out changes nothing.
1 reply 0 retweets 0 likes -
Replying to @MuizzSiddique
Thanks for the info. Please try to uninstall and reinstall the app updates on mobile. Also, on desktop, try clearing browser's cache and cookies. Here's how: https://yt.be/help/Cko1 . Let us know if the issue persists.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I don't use the app for mobile. I told you, I only use the browser version for Android. I'll get back to you after clearing the browser's cache.
1 reply 0 retweets 0 likes -
-
-
Replying to @MuizzSiddique
Thanks for trying. Try using the Incognito mode to see if that makes a difference. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I feel like you guys are sending me on a wild goose chase. This problem occours on more than one browser. Could you not investigate this on your end instead? Right now, I am not subscribed to https://www.youtube.com/user/KYRSP33DY but his videos appear in my feed.
1 reply 0 retweets 0 likes
Appreciate your efforts! For the right team to investigate further, could you file a feedback report while signed into your account and share as many details as you can: https://yt.be/help/feedback ? You may not receive a direct response but this is how we track info to fix issues.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.