@TeamYouTube Any reason why my custom thumbnails are not showing up on 90% of my Resident evil 2 Remake videos? I tried it on different devices and the videos are showing the default auto-generated thumbs? wtf?
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what is this? no wonder my videos can't get tractionpic.twitter.com/vPO4chNekF
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Replying to @U4Gofficial
We're aware of the issue and our team is working on a fix. Appreciate your patience.
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Replying to @TeamYouTube
oh ok,because this has been happening for 2+ weeks... thanks for the reply
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Replying to @U4Gofficial
Glad to help. Could you please try clearing your browser's cache and cookies to see if the issue persist? Keep us posted.
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Replying to @TeamYouTube
yes i did try it,as long as i'm logged in,it shows my Custom thumbnails if i search for my vids.but if i log out or try to search for my content on other PC's i even went to internet Cafes to try,they all show the auto-generated ones
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Thanks for the details. We recommend getting in touch with our Creator Support team who can look into specifics for you. Here's how: https://yt.be/help/CUHX . Hope this gets resolved.
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