@TeamYouTube i have yt premium and i want to shuffle a music playlist, however it doenst shuffle and just plays from the top and goes down like normal instad of shuffling
-
-
Replying to @SlimeBoss21
Thanks for reaching out. Could you confirm what device are you on? Also, please confirm if you're using the main app or the YouTube Music app? Let us know.
1 reply 0 retweets 1 like -
-
Replying to @SlimeBoss21
Appreciate the details. To confirm, have you enabled the cross icon to shuffle the songs in playlist? If yes, try updating the app on both of the devices to check if that makes any difference. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Just updated, same problem. The cross arrow buttun just flashes blue and then goes back the white (on the playlist screen) and then it picks a random song, but it never shuffles it just goes to the next song. The random songs are only one of the top 10
1 reply 0 retweets 0 likes -
Replying to @SlimeBoss21 @TeamYouTube
On the video sceen showing the playlist the shuffle cross button flashes blue and then goes bakc to white but doesnt do anything
1 reply 0 retweets 0 likes
To help the right team look into this further, could you send feedback from the account/device experiencing the issue? Here's how: http://goo.gl/VjzRwm . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.