@TeamYouTube My subscription list has glitched. It doesn't show all of the channels I am subscribed to. If I go to the channel directly then it says I'm subbed but it won't let me enable notifications by clicking the bell.
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@teamyoutube Sometimes I can get a subscribed channel to show in my sub list by unsubbing and then re-subbing. But for others even that doesn't work, and it doesn't fix the bell issue.1 reply 0 retweets 0 likesShow this thread -
@TeamYouTube I also can't unsub from some channels. If I click the subscribe button to unsubscribe from a channel, and then refresh the page, it says I'm still subscribed.2 replies 0 retweets 0 likesShow this thread -
@TeamYouTube All of this happens on both mobile and desktop. On mobile, when I try to hit the bell to enable notifications on some channels I just get a "an error occured" message pop-up.1 reply 0 retweets 0 likesShow this thread -
Replying to @AlexaEtCetera
We'd like to help. What device are you on? Also, have you tried any troubleshooting steps to fix this? Keep us posted.
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Replying to @TeamYouTube
This happens on all devices, PC Desktop and iOS. I’ve tried logging out and logging back in, clearing my cookies, uninstalling the app and reinstalling. I think my account subscription list is bugged on your end.
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Appreciate you trying those steps. We've seen similar reports and we're working for a fix. Thanks for your continued patience.
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