@TeamYouTube Helllo, i'm having an issue trying to sign up for monetization. Is there anyway I could send you a direct message with my issue?
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Replying to @7blackedout
Hey there. We'd like to help! Share more details and we'll see what we can do.
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Replying to @TeamYouTube
I've tried contacting the youtube help community twice, but they have not found a solution to my issue. The problem is whenever I try to complete the adsense process (with my youtube channel) I always end up getting an error and get redirected to the youtube help community.pic.twitter.com/8oPRQWYvEm
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Replying to @7blackedout @TeamYouTube
After clicking the "continue in youtube" button, I get that error and then get redirected to the help community. My channel was previously monetized with a partner and is over the threshold needed to be monetized. I'm using google chrome. I don't understand the issue
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Replying to @7blackedout
That's odd. Could you try clearing your browser's cache and cookies to see if that helps clear things up? Here's how: https://goo.gl/dwzcyo . Also, try using a different browser or Incognito mode to check if that makes any difference. Let us know.
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Replying to @TeamYouTube
Just tried everything you recommended. Still get the same issue. Here's the exact link it redirects me to: https://support.google.com/youtube/topic/9153567?visit_id=636894777474011904-1141455614&hl=en&rd=2 …
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Replying to @7blackedout
Thanks for the info. Could you try using a different device? Let us know if that helps.
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Replying to @TeamYouTube
Just tried it on my laptop and I get the same issue. This makes me think it's an issue with my channel if it's happening everywhere.
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Replying to @7blackedout
Thanks for the info. We've passed this along to our team. Appreciate your patience.
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Replying to @TeamYouTube
Would a link to my channel be helpful? I want to get this process out of the way quickly so I can monetize my videos again. I was once with a partner who managed my monetization but I have now revoked their access and plan on using adsense by myself.
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Absolutely, share your channel URL that would help us investigate further.
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Replying to @7blackedout
Thanks for the channel URL. We've passed this along to our Creator Support team. Look out for an email update from them.
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