We'd like to help. Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/v7CdWx ? Keep us posted!
Sure, you could try logging in with your email address here: https://goo.gl/NzE6ye . Let us know if that helps.
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You'll need to have atleast one of the credentials associated with your account to recover. If you have a recovery email or phone number, here's how you can regain access: https://goo.gl/7TnbYx . Hope this helps.
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