@TeamYouTube how come I don’t get any notifications if people reply to my comments? I have no way of knowing if there’s replies unless I remember the video & randomly check it in the future?
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Replying to @East_
Thanks for reaching out. Which device are you using? Is this also happening for desktop, mobile or email notifications (or all of the above)? Could you check the comment notification settings from here, if they're on: https://goo.gl/ERZ1xh ? Keep us posted.
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Replying to @TeamYouTube
Hello, this is on iOS, iPad and iPhone and also my emails too. I don’t get any notification if people reply to my comments. I will look on there and see if I can access that on safari (I only use iOS)
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Replying to @East_
Appreciate the details. We'd recommend uninstalling the app, restart the device and reinstall it after checking the notifications settings to see if it clears up things. Keep us posted.
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Replying to @TeamYouTube
I did these changes and left a comment on someone’s video. Checked my emails checked my notifications and nothing, found the video again and the person had replied to me. So I’m still not getting any notifications
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Thanks for trying those steps. We’ve sent you a DM with additional information.
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