@YouTube no matter how many times I have refreshed or restarted the app I can't watch videos in higher then 720p why is this it's been happening all week and I'm getting frustrated 
Thanks for the info. Could you check if there are any pending OS updates? Let us know.
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Thank you for the support I did a software update and it's working fine
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Glad it worked. We're here if you have any questions in the future.
End of conversation
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