@youtubetv why is your app on Roku not saving my login data? I have to re-login, or actually delete the app and reinstall it again, every time I want to watch something? Help, please!
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Replying to @joe_freiburger
Thanks for reaching out! Please make sure that you're on the latest software version available on your Roku. Also, let us know if your Roku is powered from the TV's USB port or from the wall power outlet or from a different source? Keep us posted.
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Replying to @TeamYouTube
Roku is up to date on the software and is not using the USB port. It's a Roku 4 and is plugged into the wall. It's happening on my other Roku boxes, which are Ultras and up to date.
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Replying to @joe_freiburger
Thanks for the details! We'll have our team look into this. Appreciate your patience in the meanwhile.
4:18 PM - 25 Mar 2019
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