@TeamYouTube I have over 64,000 subs but only 15 viewers in a livestream. My Subs are NOT getting notifications! Please help!https://youtu.be/fAhwWI78eSo
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Replying to @BradM73
That definitely seems strange! Could you have your subs check their account & device level notification settings to make sure they've opted in to receive "all" notifications? Also, have you checked "Notify subscribers" under advanced settings? Keep us posted.
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Replying to @TeamYouTube
All the subs who replied in the chat said they all have their notifications enabled. This has been going on for a very long time. I never used to have this problem until you changed everything like two years ago, but it seems to only get worse every month.
2 replies 0 retweets 1 like -
Replying to @BradM73
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know.
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Replying to @TeamYouTube
As far as I'm aware, none of my subs are getting notifications. No one from my recent Livestreams said they got notified when my stream went live. They just stumbled upon it. pictured is just one example. Is there someone I can actually speak to about this issue?pic.twitter.com/y8MKJvu6f8
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Replying to @BradM73
Thanks for the info. Mind following us so we can reach out to you via DM? Let us know once you have.
1 reply 0 retweets 0 likes -
Thanks for following us. We've sent you a DM!
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