@TeamYouTube Hi, I'm trying to get endcards to work on an upcoming video. They worked fine up to a month ago but now, no matter what I do, can't be seen despite being set up properly. They show up for a second when I change their start time, but the moment I save, they disappear.
Appreciate your efforts. Just to confirm, have you tried using a different browser/incognito window to check if that makes any difference? Keep us posted.
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I have performed the same actions in both incognito mode and using Firefox, to no avail. I'm honestly confused: I edited another video's end screen to check if the problem was global with none of the aforementioned issues. Only this month old, soon-to-premiere upload is affected.
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That's odd. As a next step, please login to the account/device experiencing the issue and send a feedback report directly from YouTube: https://goo.gl/WdI0BK . You may not get a response but this'll help us identify and fix issues. Thanks.
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