@TeamYouTube Hi, I'm trying to get endcards to work on an upcoming video. They worked fine up to a month ago but now, no matter what I do, can't be seen despite being set up properly. They show up for a second when I change their start time, but the moment I save, they disappear.
Thanks for reaching out. What device are you using? If on a browser, could you try clearing cache and cookies to see if that helps clear things up? Here's how: https://goo.gl/dwzcyo . Keep us posted.
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Thank you for your answer. I am using Google Chrome and so I emptied my cache, tried again, and the results are the same. I scrub the timestamp to make the elements reappear, save, and they instantly disappear. They are not visible during preview or on the actual video.
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Appreciate your efforts. Just to confirm, have you tried using a different browser/incognito window to check if that makes any difference? Keep us posted.
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