@YouTube i have YouTube red and i got an ad explain
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Replying to @gabecoon
That doesn't seem right. Make sure you're logged in to the right account, your app is updated and your device is supported: https://goo.gl/PS04tV . Keep us posted.
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Replying to @TeamYouTube
Yeah it was on the chrome cast right after it happened and everything was normal i don’t think anything was wrong my side same YouTube red account I’ve used for 2-3 years it’s not a problem to me just thought i would bring it to ur attention in case it happens to someone else
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Replying to @gabecoon @TeamYouTube
My screen said YouTube premium in the top left with an ad playing i can’t make this up i should’ve taken a screen shot but i was just kind of dumbfounded when i noticed lol
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Replying to @gabecoon
That's odd! We recommend you to try uninstalling and reinstalling the app to see if that helps. Note: If you have any offline content saved on YouTube app, it'll be deleted once you uninstall the app. Keep us posted.
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Replying to @TeamYouTube
If i just sign out and sign back it it fixes it however this only happens when i connect to chrome cast never when I’m using pc or my phone only when I’m casting somewhere
1 reply 0 retweets 0 likes
Thanks for trying those steps. Have you tried contacting our Premium support team, who may look into this further? Here's how: https://goo.gl/m11wvR . Hope this gets resolved.
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