@YouTube you REALLY need to add the ‘active subscriptions’ button to your app where the help section says there is one so you can cancel a channel membership, so annoying!!!
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Replying to @Raachello
We'd like to know more. Could you share screenshots and additional info for us to look into it? Thanks.
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Replying to @TeamYouTube
When you pay for a channel membership and want to cancel it, you come to the help page and it has the link that says go to ‘paid memberships’, when you click on that there is no option for ‘active subscriptions’....?pic.twitter.com/03vpTNiSio
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Replying to @Raachello @TeamYouTube
It then just takes you to this page with no option to find active subscriptions and it’s like a never ending circle...pic.twitter.com/EhSLSdq7JK
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Replying to @Raachello
Have you tried contacting our Purchase support team, who may look into this further. Here's how: https://goo.gl/m11wvR ? Thanks.
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Replying to @TeamYouTube
I’ve managed to do it now by going on an iPad and then having to go on a computer... but I just think if you can sign up to a membership on your phone, you should be able to cancel on your phone too :(
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