@TeamYouTube whenever I'm listening to something that's in my playlist to listen to when I have my Internet turned off on my phone and I want to keep the screen off, it pauses the video for no reason on my Samsung Galaxy S7 Edge running Android 8 and the latest YouTube version.
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Replying to @retropcuser
Thanks for reaching out. Just to confirm, are you a YouTube Premium subscriber? If yes, make sure that you're signed into the correct account. Let us know.
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Replying to @TeamYouTube
I do have a Premium YouTube account. I decided to clear the data and cache for the app and redownload the playlists I have on my account. Looks like it's good to go. I also didn't have the option to sign out when I tapped on Switch Accounts.
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Replying to @retropcuser
Glad that its fixed. Let us know if it happens again and we'll look into it. Thanks.
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Replying to @TeamYouTube
Still acting up. Apparently, the fix I used was temporary.
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That seems strange. We recommend getting in touch with our Premium Support team who can look into this for you. Here's how: http://goo.gl/m11wvR . Hope this gets resolved.
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