@TeamYouTube I have been having a problem with the mobile app where it will randomly freeze for about half a second, and then the video will go black. I was told a while ago when I tweeted to you guys that I should try uninstalling and reinstalling, but it didn't work. Thanks.
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Replying to @TronDub
That's odd! Try to uninstall the app, restart the device and reinstall the app to see if this works. Keep us posted.
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Replying to @TeamYouTube
It worked, but only for about 2 hours. It then started doing the same thing it's been doing.
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Replying to @TronDub
Uh-oh! Can you make sure your device is running the latest OS? Let us know if it made any difference.
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Replying to @TronDub
Thanks for confirming. Have you tried using an alternate Internet connection to see if that helps? Let us know.
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Replying to @TeamYouTube
I hate to say it, but I've tried 3 different internet connections as well as mobile data.
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Appreciate the details. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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