@YouTube Hello, please can you point me in the direction of customer support :)
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Replying to @simonjamesdean
Hey Simon! We can look into this for you. Mind sharing more details about your question? Thanks.
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Replying to @TeamYouTube
Great! We have an abandoned account that needs shutting down. Can we take this to DM please?
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Replying to @simonjamesdean
To clarify, deleting a channel/account can only be done by the the channel owner and you need to have access to the account to proceed further. Also, have you tried recovering the username/email with these steps: https://goo.gl/CBj5KC . Keep us posted.
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Replying to @TeamYouTube
Thanks guys, this is the problem exactly. We have lost control of the channel. Who can I speak to directly please?
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Replying to @simonjamesdean
Hmm, could you follow us so we can take this conversation over DM? Let us know once you have!
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