@YouTube please help me get into an old account! I have tried every method of recovery to no avail, because I no longer have access to the email associated with the account. I am in the videos so I can prove it is my channel with my face. I beg you to help my poor soul :(
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Replying to @rmrenfields
Just to confirm, did you already try recovering your account by going through these steps: https://goo.gl/8HPfKr ? Keep us posted.
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Replying to @TeamYouTube
I did. The recovery email it is linked with is one that neither I nor anyone else involved with the channel can remember. The channel was created before YouTube's switch to Google, so I think some of the authentication methods used now were not in place when we made the channel.
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Replying to @rmrenfields
Are you getting a specific error message? Without revealing your email address, give us the exact wording & we'll try and point you in the right direction. This guide may also help: https://goo.gl/V5czh2
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Replying to @TeamYouTube
When I attempt to login, I get "To get a verification code, first confirm the recovery email address you added to your account," and a censored email address which I cannot identify. If I select "Try another way," I am asked to enter the month and year the account was created.
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Replying to @rmrenfields @TeamYouTube
When I enter the month and year, which I know are correct, I get a message saying "We need some time to review your request," and a request for my current email. When I enter my email, I am asked for a verification code, which I enter.
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Replying to @rmrenfields @TeamYouTube
Upon entering it, I get "Unfortunately Google couldn't verify that [account I am trying to access] belongs to you."
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Replying to @rmrenfields
We'd like to look into it further. Are you able to follow us so that we can reach out over DM.
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Thanks for following! We've sent you a DM.
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