@TeamYouTube Hello, I have a problem with my YouTube app. I tried to play the video, the picture was not shown, but the audio still on. Can you fix it?
Sorry about that experience. If it's an Android device, try uninstalling and reinstalling the app updates. If iOS, try uninstalling the app> restarting the device> reinstalling the app. Also, try signing out and signing in back to see if that makes a difference? Keep us posted.