@TeamYouTube Hi. My channel recently got approved for monetization again, but I don't have access to live chat support. Can you provide help, please? My channel is :https://www.youtube.com/user/Janemba8000 …
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Replying to @janemba8000
Just to confirm, do you see any error message when you try reaching them? Also, share a screenshot of the status and feature page: https://goo.gl/aYtEBv . We'll look into it.
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Replying to @TeamYouTube
I don't see an error message. It's more, that the Chat option itself doesn't appear for me in order to chat with support live. & I have over 100k subs. As for my screenshot and feature page, here.pic.twitter.com/kDP7Gf9MYB
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Replying to @janemba8000
Thanks for the details. Can you get in touch with our Creator Support team through email and report the issue, so they can look into this further: https://goo.gl/BxLi8H ? Hope this gets resolved.
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Replying to @TeamYouTube
Hi youtube, I can confirm it works now! It seemed like it just needed to be updated for me is all. So now I have access to all features again!
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Glad it is fixed. We're just a tweet away if you need any help!
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