Thanks for reaching out. Mind sharing a screenshot of your account's Status & features page here: https://goo.gl/j46FpS ? We'd like to take a look. Keep us posted.
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Replying to @svlxh
Really appreciate you sharing the screenshot! We'll pass this over to the awards team and let you know what we find out.
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Replying to @svlxh
Thanks for all the details. We've shared this with the team and looks like they're still on it. We'll let you know once we know more.
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Replying to @svlxh
If you believe it happened in error, please appeal and our team will look into it. You'll be updated via email as soon as the review is done.
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Replying to @svlxh
Thanks for confirming that you've appealed. Our team reviews appeals 24/7 and you should hear back soon. Appreciate your patience.
2:22 PM - 17 Mar 2019
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