@TeamYouTube I have a problem with my uploaded videos. They look great/normal (as the original) on 1080p (and fairly good on 360p) but when you switch them to 480p or 720p they turn awful and pixelated. I really hope I can get this issue solved (My Channel Is BDOguitar) Thanks!
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Replying to @bdoguitar
Thanks for reaching out. We've checked this at our end and were able to play the videos in 360p & 480p without any issues. Let us know your device info to help you troubleshoot this further.
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Replying to @TeamYouTube
Thanks for replying!! Check out this video https://youtu.be/6I6x2I_6yDQ in 480p, then switch to 360p or 1080p (you'll notice that when you switch from 1080p or 360p to 480p or 720p there's a massive loss in quality) I've tried with many different devices and the issue still happens.
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Replying to @bdoguitar @TeamYouTube
One of my videos has 300k+ views and that problem is not present in that one. It's a pity because I'm a musician and that quality loss heavily affects the quality of my videos. I've read somewhere that this issue can be related to the avc1 codec (my viral video appears with vp9)
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Could you please reach out to our Creator Support team? They can look into this further. Here's how: https://goo.gl/BxLi8H . Hope this gets resolved.
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