@TeamYouTube Recently i premeired a videos which notification have not been sent to my subscriber who had already press the bell icon,again i uploaded the video same thing repeat notification have been not sent please check it and remove the bug
Video link-https://youtu.be/DoTP1xOxFdY
-
-
Replying to @Assamjobinform1
We'd like to help. Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Let us know if this helps.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
yeah i checked notify subscribers and again i uploaded 3 videos those notification have not been sent to my subscribers for that those videos i deleted,its giving headache as my subscribers are messaging me that they are not getting my important videos please look at the matter.
1 reply 0 retweets 0 likes -
Replying to @Assamjobinform1
Thanks for the info. To clarify, viewers will get a maximum of 3 upload and livestream notifications from each channel in a 24 hour period. Also, are your subs reporting that no notifications are sent or that your videos aren't showing up in their subs feed? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
subscribers are reporting that they are not receiving notification till yesterday evening they are getting notification,since 10 P.M till today 3P.M subscribers are not receiving notification,for that i am not uploading new videos.
1 reply 0 retweets 0 likes -
Replying to @Assamjobinform1
We'd like to take this over DM. Could you follow us and let us know, so that we can discuss this further? Thanks!
1 reply 0 retweets 0 likes -
We've sent you a DM!
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.