Hey @TeamYouTube @YouTubeIndia @YTCreatorsIndia I am facing problem of notification ... My audience is not getting notified whenever I upload video ...
Please fix it ASAP !
My channel link :http://www.youtube.com/onlineearners
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Replying to @mahajanakshat9
Thanks for reaching out. Just to confirm, are your subs reporting that no notifications are not being sent? Keep us posted and we'll take it from there.
1 reply 0 retweets 4 likes -
Replying to @TeamYouTube
Thanks for your reply ! Yes today I did a Community post and 30-40% audience said that they are not receiving notifications :( Never faced it before ! Hope I will get a Quick solution . Thanku !
1 reply 0 retweets 1 like -
Replying to @mahajanakshat9
Thanks for confirming. Could you check with your subs, if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
Thanku for your reply ! I confirmed and they are not getting any kind of notification of my channel . Sometimes videos shows up in their Home page and sometimes community post shows up in their home . But they are not getting any kind of notifications. Waiting for reply.
2 replies 0 retweets 0 likes -
Replying to @mahajanakshat9
Thanks for the info. Could you have your subs check their bell icon settings for your channel and see if they've opted-in to receive all notifs? Also, have them check their account & device level notification settings: https://goo.gl/PdDKZW . Let us know if this helps.
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Replying to @TeamYouTube
Yes , they had done all this ... I never faced this issue but from previous 1 week I am facing this and think that it is a technical problem
Please check if there is any issue from your side !
Thanku :)2 replies 0 retweets 1 like -
Replying to @mahajanakshat9
Thanks for checking. Could you follow us so we can take this conversation over DM? Let us know once you have.
1 reply 0 retweets 0 likes -
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