That's odd. Could you try uninstalling the app updates, restarting the phone & reinstalling the app updates? Also, check if the app is updated to the latest version. Let us know how it goes.
Appreciate your efforts in trying to fix it. Please send us a feedback report with as many details as possible, following the steps here: https://goo.gl/WdI0BK . While every individual report may not get a direct response, it helps us investigate and fix issues. Thanks.